Jourvoy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Jourvoy platform. By accessing or using our platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, contact information, and payment details when you create an account or use our services.
1.2 Usage Information: We may automatically collect certain information when you access or use the platform, including your IP address, device information, browser type, and operating system. This information is used to analyze trends, administer the platform, and improve our services.
1.3 Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on the platform. These technologies help us personalize your preferences, remember your login information, and track usage patterns. You can manage your cookie preferences through your browser settings.
2.1 Providing Services: We use your personal information to provide, maintain, and improve our platform, including facilitating bookings, processing payments, and communicating with you about your account and our services.
2.2 Communication: We may use your contact information to send you updates, newsletters, and promotional materials related to our platform and services. You can opt-out of receiving these communications by following the instructions provided in the communication or by contacting us directly.
2.3 Analytics and Research: We may use your information for analytical purposes to understand and improve our platform, identify usage patterns, and conduct market research.
2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to requests from public and government authorities.
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our platform, such as payment processors, customer support providers, and analytics services. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
3.2 Aggregated Data: We may aggregate and anonymize your information to create statistical or demographic data that does not directly identify you. We may use and disclose this aggregated data for any purpose.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you and obtain your consent if required by applicable laws.
3.4 Legal Requirements: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Jourvoy, our users, or others.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Your personal information may be transferred to and processed in countries other than your own. By using the platform, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws than your jurisdiction.